PegLegs and Me

I was thinking - a dangerous past time I know, but bear with me. When I was still an active mechanic working in my own workshop, we often had a customer who would want to save money on vehicle repairs, either due to lack of finances or because they thought vehicle maintenance wasn't that important. One way for them to save money was if they bought their own parts. Some vehicle parts can be exceptionally expensive, especially when they’re genuine manufacturer parts. Fortunately, most vehicles and trucks can be fitted with “aftermarket” parts which are just as good as the genuine parts. Sometimes these genuine parts are simply repackaged under a different brand. But then there are the really cheap-ass Chinese brands. So basically, you get what you pay for. Our workmanship always carried a guarantee and my personal stamp of approval. Yes, mistakes are sometimes made – we’re only human, not gods – but owning up to a mistake is part of building lasting customer relationships. Before d...